Refund and Return Policy for Dildolaré

Effective Date: 15/02/2024

Thank you for shopping at Dildolaré. We strive to ensure that you are satisfied with your purchase. If for any reason you are not completely satisfied, we offer a hassle-free return and refund policy subject to the following terms and conditions:

1. Returns Eligibility:

  • You may return any unused product purchased from Dildolaré within 7 days of the delivery date.
  • The product must be in its original condition, with all tags and packaging intact.
  • Products must not show any signs of wear, use, or damage.

2. Return Process:

  • To initiate a return, please contact our customer service team at support@dildolare.com within 7 days of receiving your order.
  • Our customer service team will provide you with instructions on how to return the product.
  • You are responsible for the cost of return shipping unless the return is due to our error or a defective product.

3. Refund Process:

  • Once the returned product is received and inspected at our warehouse and deemed eligible for a refund, we will process the refund to your original payment method within 7 days.
  • Please note that it may take additional time for your financial institution to process the refund and for it to appear in your account.

4. Exclusions:

  • Certain items are not eligible for return, including but not limited to:
  • Products marked as final sale.
  • Products that have been customized or personalized.
  • Products that are not in their original condition or packaging.
  • We reserve the right to refuse returns that do not meet our eligibility criteria.

5. Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately upon receipt.
  • We will arrange for a replacement or issue a refund for the damaged or defective product, including any shipping charges incurred.

6. Contact Us:

If you have any questions or concerns about our refund and return policy, please contact us at support@dildolare.com

Thank you for shopping at Dildolaré. We appreciate your business and strive to provide you with the best shopping experience possible.