Thank you for shopping at Dildolaré. We are delighted to offer worldwide delivery to bring our products to your doorstep wherever you are. Please read our shipping policy to understand how we manage the shipping process.
Order Processing Time:
- All orders are processed within 24 hours of being placed online, Monday through Friday.
- Orders placed on weekends or public holidays will be processed on the following business day.
Shipping Methods and Rates:
- We provide various shipping options to accommodate your preferences and needs.
- Shipping rates are calculated based on the weight of the package and the destination.
- During the checkout process, you will be able to view the available shipping methods and associated rates before finalizing your purchase.
Worldwide Delivery:
- We offer delivery to addresses worldwide, ensuring that our products can reach customers globally.
- Please note that delivery times may vary depending on the destination.
Estimated Delivery Time:
- The estimated delivery time for orders is typically between 8 to 15 business days.
- Delivery duration may vary based on the shipping method selected and the location of the delivery address.
- Customers will receive an estimated delivery time frame during the checkout process and in the order confirmation email.
Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
- You can use this tracking information to monitor the status and whereabouts of your package during transit.
Shipping Restrictions:
- Certain products may be subject to shipping restrictions based on their size, weight, or regulatory requirements.
- We reserve the right to refuse shipping of any product that may violate shipping regulations or pose a safety risk.
Missing or Damaged Shipments:
- In the rare event that your order is lost or damaged during transit, please contact us immediately.
- We will work diligently to resolve the issue with the shipping carrier and ensure that you receive a satisfactory resolution, whether it be a replacement or a refund.
Change of Address:
- If you need to modify the shipping address for an order that has already been placed, please notify us promptly.
- While we will make every effort to accommodate address changes, we cannot guarantee modifications once the order has been processed.
Shipping Policy Updates:
- We reserve the right to update our shipping policy as necessary without prior notice.
- Any changes to the shipping policy will be reflected on our website.
International Shipping Policy
1. Shipping Zones:
- We offer international shipping to most countries worldwide.
- Our shipping zones are categorized based on geographical regions and shipping costs may vary accordingly.
2. Shipping Timeframe:
- International orders are typically processed and shipped within 1-2 business days after payment confirmation.
- Please allow an estimated delivery time of up to 15 business days from the date of shipment for your order to arrive.
- Delays may occur due to customs clearance procedures or unforeseen circumstances in the destination country. We appreciate your patience during such instances.
3. Shipping Methods:
- We partner with reliable international shipping carriers to ensure your order reaches you in a timely manner.
- Depending on your location, shipping methods may include standard international shipping or expedited shipping options.
- You will be provided with tracking information once your order has been shipped, allowing you to monitor its journey until it reaches your doorstep.
4. Shipping Costs:
- Shipping costs for international orders are calculated based on the destination country, package weight, and selected shipping method.
- You can view the estimated shipping costs during the checkout process before finalizing your order.
5. Customs and Duties:
- Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country.
- These charges are beyond our control and are the responsibility of the customer.
- We recommend contacting your local customs office for information on any applicable duties or taxes before placing your order.
6. Restricted Countries:
- We reserve the right to restrict shipping to certain countries based on shipping carrier limitations or other factors.
- If your country is not listed as an available shipping destination during checkout, please contact us for further assistance.
If you have any questions or concerns regarding our shipping policy or need assistance with your order, please do not hesitate to contact our customer service team. We are here to ensure your shopping experience with us is smooth and enjoyable.